Today I had the privilege of interacting with Dr. Collin’s physicians assistant (GARRETT) that supports Dr. Collins. I definitely would give him a 5 out of 5 or 6/5 for PA GARRETT’s follow up and for taking advantage of escalating the issues I’ve been experiencing. I asked that Dr. Collins provide the link so I can provide feedback what is so critical, is so important when it comes to a customer who is seeking professional and critical help regarding their health. Garrett (the PA) was especially focused on my situation and very compassionate, Garrett then followed up with my orthapedic surgeon Dr. Collins to see what might could be done. I continue to be very impressed with Methodist hospital, they are the best record keepers as well as in my opinion the very best in customer satisfaction. Thank you Garrett for providing such helpful information that will be sent over to the corporate office as well as Dr. Collins. More
My thumb had less mobility for a month plus , was lucky to get appointment right away . When I was at the receiption desk signing in , there was this person getting tea (had read about him and knew he is the doctor ). He looked so kind and greeted me and I knew that I came to the right place for my hand . The appointment was on time , the X-ray techinician did the rays and after the dr walked in he told me the line of treatment after getting to know my thumb history . I was given hydrocortisone shot and asked to come back in 6 weeks if the mobility is still not up to the mark . My work back ground is healthcare . I would say that Dr Collins is very humble , caring and great person apart from being magnificent Dr . Madhuri . More
I had a great experience with Dr. Collins. I’ve been having excruciating wrist pain for 6 months, and I’d already seen 2 other doctors about it. I had to bring my 3 month old with me, and was nervous about how everything would go. I was told by a different doctor that I should avoid steroid shots because they were very painful, so I was also apprehensive about that. I went to Dr. Collins today. I saw the tech/nurse before hand, but then I had to use the restroom. I left my exam room and saw the doctor in the hallway. He saw me with my son, and asked, "Are you here to see me?" I told him yes. He asked, "Do your wrists hurt right here?" "Yes" "Okay, it looks like De Quervain’s/mommy wrist. Do you want the shots now while your baby is calm? I don’t want to make you sit around until he gets frustrated. We will skip x-rays. If it still hurts in 3 weeks, then we will try something else. Go to the bathroom first." Numbed my wrist. Gave me shots (which were only a little painful). Out the door. More
Very knowledgable - picked up on 2 other doctors' missed diagnoses. Easy to talk with, and he gives excellent verbal explanations of what may be wrong, what he is going to do to diagnosis the problem, and after that the treatment/s.His staff is the Achilles's Heel. I am still waiting for a follow-up call to see what we need to do next to pinpoint the nerve pressure/damage point. It has been over 2 weeks & nothing. This was not the only time that his office staff failed him. I had left a message to set up our first, and only, appointment. A response was not forthcoming in a timely manner, so I had to call again to get my appointment - I guess that his staff doesn't understand the importance of timeliness.The therapy group associated with his practice is excellent. I had 2 hand splints made, and they are helpful.Overall:. great doctor, but staff is not up to snuff - they are letting him down at 2 locations. More